Internet Downtime Reimbursment
According to this article…
The minister of the telecommunications of Egypt, Dr. Tareq Kamel, said that his ministry has decided to compensate the internet customers in Egypt for the damage that happened [to the sub-oceanic line], which might last for one whole week, by urging internet service providers and the Egyption Telecommunication Company to give their customers a free month of internet usage.
It’s a rough translation, but I hope Jordan telecoms get on the ball and do something similar. I didn’t pay for a year’s worth of fast, “always on” internet just to suffer through slow, spotty (and sometimes non-existent) performance for the past several weeks.
bakkouz February 3rd, 2008 9:37 pm
I Highly doubt it.
mac February 3rd, 2008 10:22 pm
i don’t want to sound like a grumpy, old geezer…but i remember life without the internet at all. we survived on snail mail and actual, written journals. stop your whining.
though, i sure can’t imagine a world without cell phones. how did you people get by?
publicfacing February 4th, 2008 1:34 am
To be honest, while it’s a nice gesture (if it actually goes through), I don’t think it’s necessary.
It’s so massively outside of Jordan’s ISPs control that I don’t think it’d be proper to penalise them for it.
Mandating them (Jordan ISPs) to form a “Middle Eastern ISP Union” — or something of the like — and then getting other countries in the Middle East to join, then using their collective clout to push for greater redundancy in terms of cables, would be a more constructive use of time and money.
Jeez, did I just volunteer to not get free money from a corporation?
Dave February 4th, 2008 7:33 am
Bakkouz, same here. It would a snowball’s chance in Jordan. Oh…wait…
Mac, I remember that time too, but that’s not now. Nowadays, I expect full connectivity anywhere in the world anytime I want it. Is that too much to ask?
Public Facing, while I realize it’s not their fault, per se, this sort of thing happens all the time. Companies are constantly reimbursing their customers for various inconsistencies and errors beyond their control. It’s just good customer service.
But I like your ideas of greater redundancy and all that.
Jad February 4th, 2008 7:56 am
No, not in Jordan, they’d disappoint me if they do so.
Moey February 4th, 2008 4:21 pm
hahaha jad